What customer service should not look like: Five most common and crucial mistakesManagers responsible for customer service often can't make out that a specific problem is the result…
What (and how) you should learn about a B2B client before you contact themWe all agree that the more information we have about a client before we call them, the better the…
The 80/20 rule: How it can help you close more dealsEven experienced salespeople sometimes make the rookie mistake of asking the customer the wrong…
How to engage Gen Z with your marketing campaignSome products are meant for young people, but sales are not going well because the company doesn't…
Seven tips on how a salesperson can keep a positive attitudeThe sales profession is usually a challenging job. At the same time, your results are to a large…
Four new year resolutions that salespeople should have for 2025We all can come up with the basic requirements you have to meet if you want to succeed in sales,…
Forbidden phrases: Six things a client must never hear from a companyCustomer service is the showcase of every company, and the way customer service employees or…
Personalisation: the key to effective customer service and satisfied clientsThere has already been a lot said in our articles about the importance of customer service in…
Rising from the ashes: Four tips to get back to selling after a burnoutBurnout syndrome: a scourge that afflicts more or less all working individuals - from social service…
Perfectionists are not good salespeople: 4 tips on how to get rid of perfectionismMost people tend to consider perfectionism in the workplace as a positive trait. A perfectionist…
How do you know if it is worth devoting your time to a prospect? Use the “BANT” methodOne of the main tasks of a salesperson during the first meeting or first call with a prospective…
Five traits every consistently successful salesperson hasThere are many different sales styles, and every person is different. Still, there are obvious…
