Customer service is the front line where your clients most often meet the representatives of your company. It's a window into how your company works and how it…
Sufficient attention must be paid to client service, because an…
Approaching prospects over the telephone is an everyday occurrence in most…
Being on the frontline and dealing with clients is a job that requires…
Telephone selling is one of the toughest sales disciplines. The phone also…
Sufficient attention must be paid to client service, because an…
In addition to seeking new business opportunities, customer retention is…
A new year has begun and it's time to work on resolutions for 2019. When it…
Customer service is continuously evolving. Among other things, there are…
The work in customer service is specific, and it requires special skills…
When a business person or a customer service agent communicates with a…
There might be a number or reasons for a client's decision to leave you and…
As it has been said many times on this website, customer service is…