What is „upselling“ and how you can use this technique in your sales practice

When it comes to increasing sales volume, many companies, to a large extent, rely on a technique which is called “upselling”. Upselling is when the salesperson offers the client an extension of the sale that has just been made or offers extra services. A typical example is in fast food restaurants. If you buy a hamburger, you are usually asked if you want a drink or fries with that. Upselling is also often used in online shopping where the systems are set to offer you accessories or other clients' purchases. Here are several important rules to follow when introducing upselling into your sales system.

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