Four statistics that show how important emotions are in clients' decision-making

26.9.2018

A successful business person must know how to work with the emotions of prospective and current clients. Some salespeople might not even realize how important emotions are in the decision-making process and behavior. Here are some statistics that might surprise you and that may serve as guidelines for marketing specialists, salespeople and customer service agents.

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Four statistics that show how important emotions are in clients' decision-making

Do you want to read the whole article?Get a subscription for free or from CZK 58 per month

Do you want to read the whole article?
Get a subscription for free or from CZK 58 per month