Forbidden phrases: Six things a client must never hear from a company

Customer service is the showcase of every company. And the way customer service employees or salespeople interact with clients plays a key role in how customers perceive the company as a whole. But keeping emotions down might be difficult when talking to certain clients. However, it is still necessary that company representatives always see the larger picture and act professionally. However, many people say things they should not say to clients. Here is a list of seven things you can never tell a customer.

 

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