From business to customer support - The world of e-commerce is changing dramatically In recent months, customers have quickly become accustomed to buying goods online instead of shopping in brick-and-mortar stores. If you are in e-commerce, you…
The word "NO" doesn't have to mean you lost a customer As businesspeople, we most often evaluate our success based on the number…
7 tips for virtual sales Even before the coronavirus pandemic, many companies began switching to…
What does neuroscience have to do with marketing strategy? When you try to understand consumers, sometimes you feel like you need a…
Creativity and customer experience - the key to customer reintegration after the pandemic? New UK research suggests that the time has come to change our view of the…
4 recommendations on how to elegantly coordinate sales and marketing processes Many organizations suffer from the conflict between sales and marketing,…
Do customers need salespeople, or can they already "serve" themselves? With billions of data and technologies at their fingertips, customers may…
12 best practices to increase the level of your client services (4/4) Customers expect companies to continuously improve the level and…
12 best practices to increase the level of your customer service (3/4) Customers expect companies to continuously improve the level and…
12 best practices to increase the level of your client services (2/4) Customers expect companies to continuously improve the level and…
12 best practices to increase the level of your client services (1/4) Customers demand an ever-improving level and availability of service. With…
Content marketing is growing in importance Between March and April of this year, the e-commerce industry grew as much…
Survey: Three Challenges in Coaching Sales coaching is a very good foundation that sales managers can give their…
