Finding a new client costs, on average, five times more money and effort than keeping a current one.…
Many companies have different departments for customer service and sales. Oftentimes, customer…
New companies that are just starting out don't have the advantages that established enterprises…
There's probably nothing more difficult in customer service than handling an angry client. The…
The world isn't perfect and miscommunication can happen between a client and your company. Then it's…
It is something that the sales specialists keep repeating all the time: Personalization is essential…
Good customer service can quickly and effectively solve all the problems that clients have.…
If you want to have a customer-centric company, you must engage in talking with and listening to…
The term millennials usually means people who were children around the beginning of the millennium…
