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How can you tell if your customer service is not good enough? By these six signs

Is your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult…

Five tips on how to increase the loyalty of your clients

In most cases, retaining a client is simpler, cheaper and less time-consuming than seeking and…

Eight steps towards increasing customer loyalty through customer service

Customer care is the alpha and omega of client satisfaction. It starts with the very first approach…

No angry clients: How to provide customer service that will make your customers happy

An angry client who is screaming at a receptionist or at another company representative is a sign…

Build a client-centric customer service in six steps

What is the ultimate goal of customer service? To create a corporate culture that has the client at…

More satisfied clients and employees: Not-so-obvious advantages of having excellent customer service

It is a well-known fact that customer service plays an important role in how clients see the company…

Logic, emotions and empathy in customer service: Tips on how to improve your customer care

Customer service is largely defined by emotions. Clients call you not just to solve a certain…

Tips on how to increase client satisfaction through customer service

The quality of customer service plays a crucial role in clients' overall satisfaction. This is why…

Three ways of increasing the loyalty of clients through customer service

It is increasingly difficult to keep current clientele in the uncompromising competition fight that…

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