The Call Center Helper server contacted seven professionals in customer service and asked them to…
It is already well-know that there is no direct correlation between financial costs spent on…
The aim of every company is to build a strong, loyal client base consisting of customers who feel…
The CustomerThink server presented the results of a survey taken by Sales Force, globally one of the…
Behavioral economics is a discipline that studies the influence of emotional, social or cognitive…
Even today, with social networks, online help-desks and webpages, many people rely on call centers…
The server of the British magazine Business Matters published a list of several activities which, if…
Certainly, every salesman acknowledges the fact that logical argumentation is not the only thing…
The chief customer officer, or CCO, is a person whose task is to ensure that the company´s…
