During a business meeting (and generally during any human interaction), most communication takes place non-verbally. Our gestures, movements, expressions and…
A separate chapter in business training is the art of switching from the…
Your task at the first meeting with a prospect is to offer a solution or…
It's a well-known fact that the personality of the salesperson is much more…
Only rarely does a customer come to the first salesperson and just buy…
Price objections made by a customer are a common and frequent obstacle to…
A story with a beginning, middle and end is an ideal format for doing…
A business presentation or interaction with a customer must always be…
There is an old truth in business that if someone finds you likeable, they…
The problem with people who interrupt others is that they often don't know…
If a prospect does not like something about your offer, what do you think…
Business meetings usually have one common goal, namely closing the sales…
Doubts, uncertainty, things the prospect does not like. All this can, but…