If you focus on solving customers problems only after they turn to you, you do not do it well. Is not it better to address the concerns of your clients proactively,…
Getting a new customer is ten times as expensive as retaining an existing…
Do not waste your time over a dead sale if you can focus on other issues.…
Keeping your partner satisfied costs five times less than gaining a new…
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ClickZ portal, which regularly delivers expert advice on internet…
Frankly speaking, the position of workers in contact centers is not…
Perhaps every marketing guide proclaims that in today's modern economy the…
Competitor analysis is a very complex activity that never ends. Marketing…
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Perhaps no one likes it, it bothers us and we often experience it in the…
It is simple. Customer desires a product; the company will respond to his…
The idea of a prosperous business firm depends on its ability to…