Something does not go right on your client's side, and they accuse you immediately. Then it turns out that it's their fault. What to do next? Help your customer…
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What to keep in mind for online customer support Online customer service (online chat) is becoming increasingly popular with…
Study: Investment in social media leads to higher profitability Finally, there is a study to support those who have not yet convinced their…
Buying decisions of customers are greatly influenced by five emotions.…
Online advertising spending exceeds TV ad spending According to Pricewaterhouse Coopers (PWC) study, last year's Internet…
Cold calling is an integral part of every sales job. In addition, every…
10+1 up-to-date advices for a sucessful press release Most reporters today use social media as their sources. According to a…
How to sharpen your communication The final quarter is reminding us to look back and start thinking about…
6 lies which "the experts" tell Sales training is one of the most demanded by companies. It's a big…
The latest trends in PR Bloggers have shaken the world of media. Consumers are skeptical and…
How to enhance email marketing Email is still in the game, but it is necessary to adapt it with regard to…