Ten stats about customer service that you should know Customer service is the be-all and end-all of any successful business. And, most importantly, it is one of the most common reasons why clients prefer a certain brand…
Key traits of a successful customer service agent Customer service requires people with a certain attitude. Though some…
Four tips on quickly overcoming a drop in sales Fluctuations in sales are normal. No salesperson can sell well at all times…
Five classic, time-proven sales methods The art of selling is subject to certain developments and influences, but…
Five most effective blog article formats Writing a blog is an excellent way to attract the attention of key target…
Four ways of presenting testimonials The term "testimonial" here refers to a positive experience of a client…
Seven phrases to avoid when communicating with clients One thing can be said in many different ways. And, when interacting with…
Six pieces of advice on staying productive when working from home The current situation and pandemic restrictions mean a large number of…
The key to productivity: a tidy workspace One of the most effective psychological tricks that will help you fully…
How to apologise effectively and with dignity An apology from a company to a client is often necessary. If you as a…
Seven traits of successful entrepreneurs The entrepreneurial spirit has many forms; nevertheless, all successful…
Five tips on how to avoid procrastinating during a workday Procrastination, i.e. chronic postponement of duties because of less…
Six tips on effective selling remotely The current pandemic situation does not allow meeting face to face to the…
