How to reject a client's excessive requests without losing them There are clients who, if you complied with everything they ask for, would bankrupt your company. Some customers are simply too demanding and often have excessive…
Steps to improve the reputation of your company's brand Tradition, prestige, reputation and above-standard customer service are…
Apology: A powerful tool, but not used enough by salespeople We are all human and we all make mistakes sometimes. It isn't very…
Five habits the most successful people share Every successful person has their own original recipe for success. Every…
Five tips on how to get out of a downturn quickly Are you going through a period when your sales are down and you don't know…
5 obsolete marketing trends that shouldn't be used anymore Although the basic idea of marketing strategies has remained the same, the…
Make your business more personal and get more clients Today, personalization, personal attitudes and informal behavior dominate…
Loyalty program for your clients: What you should and should not do Creating a loyalty program can greatly boost client retention and loyalty.…
Basic rules of telephone sales Are you new to sales? Do you have little or no experience? To a certain…
How to relax your mind before an important meeting Do you have a meeting with an important client? Are you going to introduce…
Six steps towards creating a successful marketing strategy for your start-up Promoting an emerging project is one of the biggest challenges for…
Seven selling techniques that no longer work As the world of sales and client expectations shift, you also need to…
10 customer service statistics you should know We all know that customer service is crucial for clients and their…
