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How to deal with unhappy customers?

When a customer is not happy, they respond in one of three ways: They suffer in silence. The next…

Why do you fail to close?

Debbie Allen in Sky Rocketing explains that if you fail to close the sale, it is usually for one of…

6 lies which "the experts" tell

Sales training is one of the most demanded by companies. It's a big business and it is about big…

Sales people, get inspired by your dog

Have you ever thought that dogs are much better equipped for a sales job than many people? The fact…

How do you build your positive sales image

Accept responsibility for your own actions. When something goes wrong, accept the blame. Then…

7 common reasons for losing a sale

Do you know why your sales people close less sales then you would expect them to? Perhaps it is for…

If a customer is too demanding

Once in a while there is a client with whom you have a lot more trouble than with all the others put…

12 basic elements of professional communication

Everyone knows that there is only one first impression. Not always, however, do we think about it in…

Marketing guru provides sales advice

Marketing guru Seth Godin is the author of helpful hints, which are useful not only for marketers,…

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