These days, clients are just one mouse click away from switching to competition. This applies to virtually all branches of sales and business. As the Customer…
An angry client who is screaming at a receptionist or at another company…
There are many tips on how to deal with an angry customer. But following…
It doesn't matter if your call center engages in customer service,…
Bringing new clients to your company is both good and necessary. But it…
There is no simple guide on how to be successful among your competition.…
Just like other types of sales, selling over the phone is constantly…
What is the ultimate goal of customer service? To create a corporate…
There are multiple opinions as to whether the world's economy is going…
It's no surprise that the outcome of a sale and customer satisfaction…
What is the key to building a long-lasting, loyal, large client base? A…
"Thank you but I am not interested because I already have what you are…
Choosing to buy the right product takes place both on a conscious and a…