Last month, the British server CallCentreHelper published an interesting list of the best tips on how to increase customer satisfaction within customer service. The…
Everyone makes mistakes sometimes. Even though we do our best, from time to…
By definition, the aim of any enterprise and any company is to find the…
There is a term in English that has started to be used by professionals in…
Society keeps changing. Marketers, salespeople and customer service…
Fortunately, the saying The customer is always right is not true if it…
In the uncompromising competition which exists in virtually all fields of…
When clients call customer service, the help desk or the customer…
Forbes.com has recently informed its readers that 90% of customers say that…
Do you make a good impression on your customers? Unfortunately, clients…
As social networks such as Facebook, LinkedIn or Twitter grow, companies…
A new generation has now reached productive age a different generation…
Even though prices and quality of products play a crucial role in every…