How to make your customers come back It is not easy to make loyal customers who regularly repeat their business, but it is easy to lose their loyalty so you must take of them. Hank Freid, CEO and…
Cold calling, which is the first telephone contact with a new client, is a…
Even experienced salespeople often make mistakes dealing with customers…
Do you know how to deal with customers' complaints? Many salespeople are afraid of customers' objections, which they regard as…
Can you attract at least some of your competitors customers? The market is…
3 situations when you should resist the temptation to lie to your customer Salespeople need to have good reputations. Lying to your customers will…
The way you sell is often more important than what you sell. The…
Video has a large influence on people. YouTube is one of the most visited…
Turn your satisfied customers into those who will sing your praises Your customers' opinions are powerful tools for your business. Their…
5 ways to thank your clients Customers are the most valuable part of your sales career. You probably…
Dealing with customer mistrust If at the end of business negotiations you hear the word "no", it may be…
During a phone call with a client, you should avoid certain types of…
You have to behave very politely to your client. You must use the…
