Marketing – HR news

Is there any use of scripts while calling?

Are you considering using scripts in your customer service? Server Callcentrehelper.com summarized advantages and disadvantages of using them.  The benefits of using…

Článek v rámci předplatného 5 ways to improve customer service

Do you want to be one step ahead of your competitors? Then remember an…

Článek v rámci předplatného 6 ways how to behave if a prospect is satisfied with his supplier

Does it sometimes happen to you that a customer rejects you by saying he is…

How to reach old customers with a new product

You have a new product and you are going to start phoning your current and…

3 ways how to build real rapport

Some sellers think that the key to making a sale is getting the customer to…

Článek v rámci předplatného Strengthen customer satisfaction

If you want to increase customer satisfaction, you can find inspiration in…

Článek v rámci předplatného 4 questions you should not ask a client

Some salespeople use outdated selling techniques - and this can put clients…

Článek v rámci předplatného 5 tips on how to keep a client

Do you want to keep your clients? Allbusiness.com published a few tips on…

3 tips on how to improve customer service

Allbusiness.com published three tips on how to improve customer service.…

Článek v rámci předplatného 3 tips for dealing with problematic clients

Everybody will come across an unsatisfied customer someday. It doesn't…

Článek v rámci předplatného Dealing with negative reviews

Sometimes it may happen that a client will be dissatisfied with your…

Článek v rámci předplatného Increase your clients trust

You clients' trust is important. Topsalesworld.com published three tips on…

Do not ignore customer reviews

Customer reviews influence your business in many ways. They impact revenues…

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