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What do companies with excellent customer service do differently? The CustomerThink server, which specializes in customer service, brought…
Use chat and get loyal customers Well-handled, efficient interaction with customers is essential in top-…
9 questions a customer service manager should ask him-/herself 2014 is here and the New Year's resolution of every customer service…
On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …
How a first-time buyer is made into a loyal client From a purely statistical point of view, the chance of losing your customer…
Monitoring the performance of your call center employees is not just about…
How to throw your customer feedback away Most companies want to know what their customers think. Therefore, they…
