From a purely statistical point of view, the chance of losing your customer to the competition in the first year is twice as high as in following years. It is…
Monitoring the performance of your call center employees is not just about…
Most companies want to know what their customers think. Therefore, they…
The Salesopedia server has recently published a list of six tips on how to…
Imagine that you are travelling to the same hotel for the fourth time this…
Every advice says that you are yourselves on social media, and therefore…
Customer service is a long-term dedication. The customer needs to feel that…
There are always several ways to say the same thing. It is the task of the…
You have a beautiful website up and running, so why should it not be…
Your role of a salesperson does not end with the client signing the…
The more user information a website possesses, the better consumer…
A string of calls or an occasional conversation with a very dissatisfied…
The CallCentreHelper server presented tips on how to significantly increase…