Marketing – HR news

6 sentences to avoid while communicating with customers

There are a few sentences no customer wants to hear and you should respect that. Use word "no" only occasions where you cannot avoid it. Usually you can exchange it…

Článek v rámci předplatného How to attract a customer who is also an entrepreneur

Companies selling their goods or services to customers know very well that…

How to collect customer debt without damaging the business relationship

Even the best customers can get into financial problems from time to time…

Článek v rámci předplatného Telling your "hero story" in 8 steps

What sells your product or service is not data but emotions. If you want to…

Článek v rámci předplatného How to present your business in the best way

More than ever, customers do not buy products because of the company, but…

Článek v rámci předplatného Four types of customer´s mistrust and how to fight it

Your response to different types of skepticism varies according to the…

Článek v rámci předplatného Make your meetings time-effective

Do you have a lot of meetings during the day either with your team or with…

Článek v rámci předplatného Make business travel as effective as possible

Business travel is an effective way of cooperating with new clients,…

Článek v rámci předplatného Let the customer make commitments

Is it you or the buyer who makes commitments? Many salespeople put…

Článek v rámci předplatného What to avoid when talking with your client

Words are powerful and during your sales efforts you should constantly…

Článek v rámci předplatného While negotiating sales focus more on a customer's past

Often in their attempts to sell, salespeople fall into the trap of taking…

Improve your sales in three steps

Do you have problems successfully closing your sales? Salespeople often…

Článek v rámci předplatného Overcome customers' objections by showing what they really need

A frequent reason for customers' objections or lack of interest in an offer…

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