There are a few sentences no customer wants to hear and you should respect that. Use word "no" only occasions where you cannot avoid it. Usually you can exchange it…
Companies selling their goods or services to customers know very well that…
Even the best customers can get into financial problems from time to time…
What sells your product or service is not data but emotions. If you want to…
More than ever, customers do not buy products because of the company, but…
Your response to different types of skepticism varies according to the…
Do you have a lot of meetings during the day either with your team or with…
Business travel is an effective way of cooperating with new clients,…
Is it you or the buyer who makes commitments? Many salespeople put…
Words are powerful and during your sales efforts you should constantly…
Often in their attempts to sell, salespeople fall into the trap of taking…
Do you have problems successfully closing your sales? Salespeople often…
A frequent reason for customers' objections or lack of interest in an offer…