Every seller can explain what the product can do. Plenty of them can also explain how it works. Most of them are satisfied with explaining only these two points to…
Many salespeople and companies still use the same behaviour patterns as…
The preparations you make prior to a sales call are not the only thing that…
Negotiation skills are very important not only in your professional life,…
Controlling a situation means acting in a way that is both assertive and…
This is an eternal question in sales. The potential customer does not…
Introverts do not live in complete isolation; they are, however, rather…
Nicola Cook, MD of the Shortcuts consultancy company, dealing with …
"I have had other offers as well." "I would like to browse some more." "I…
"I am not interested" is a frequent objection that many salespeople do not…
Key accounts are not just ordinary customers. A truly professional B2B…
Every salesperson should be able to persuade individuals or groups of…
Gestures, movements, body postures or facial expressions: these indicators…