Controlling a situation means acting in a way that is both assertive and respectful. To achieve complete control, you need empathy, communication and credibility.…
Extra effort needed: How to get in touch with prospect client This is an eternal question in sales. The potential customer does not…
Introverted salespeople Introverts do not live in complete isolation; they are, however, rather…
How to get a "Yes" in sales Nicola Cook, MD of the Shortcuts consultancy company, dealing with …
When the client is "reviewing other options" "I have had other offers as well." "I would like to browse some more." "I…
How to overcome the initial lack of interest of a client "I am not interested" is a frequent objection that many salespeople do not…
Key accounts are not just ordinary customers. A truly professional B2B…
6 tips for becoming more persuasive Every salesperson should be able to persuade individuals or groups of…
Three gestures to look out for when negotiating Gestures, movements, body postures or facial expressions: these indicators…
Tips on how to make the most of a short meeting with a prospect The first meeting with a client is by far the most important, but there is…
7 basic questions for a needs analysis A needs analysis is the first and most important step towards a successful…
How to treat the modern customer Today´s average customer differs from customers of not long ago: the fast-…
A question for salesmen: Do you talk too much? Too many salespeople assume that the more information they provide the…
