Four steps towards perfecting VIP customer care Did you know that for most companies the top 20% of their clientele accounts for 80% of their profits? Both salespeople and customer service employees often…
Do you often hear "Send me an e-mail"? Learn how to respond Every salesperson who approaches prospective customers by phone has heard…
Getting past receptionists: How to reach the decision-maker over the phone There is a very apt sales term in English gatekeeper a receptionist,…
5 phrases to avoid when dealing with customers Do you want to discourage customers once and for all? Then do not respond…
5 tips on how to close deals faster We live in a rapidly changing world and the old saying that time is money…
If you want your company to be successful, you have to create a successful…
3 tips on how to sound natural over the phone Has this ever happened to you that you answered the phone and you know that…
Gain customer trust through effective communication Salespeople often think that they communicate with customer clearly and…
The LinkedIn social network is not just a useful tool for professional…
Freshen up your approach to sales Spring is coming, so it is good to freshen up your selling strategy and…
Learn how to get lucky Success is a combination of effort and luck. But luck does not just appear,…
Finding the ideal customers is not easy, but it is a very important…
There are a few sentences no customer wants to hear and you should respect…
