Monitoring the performance of your call center employees is not just about scolding them. The British server CellCentreHelper.com published a manual for supervisors…
According to an international survey conducted by Nielsen, finally after…
How to throw your customer feedback away Most companies want to know what their customers think. Therefore, they…
It is obvious that good SEO is a part of marketing of any company. However,…
6 tips on how to achieve ideal customer service The Salesopedia server has recently published a list of six tips on how to…
How to handle overinformed clients One of the changes brought by the modern era and the information revolution…
Imagine that you are travelling to the same hotel for the fourth time this…
How do you know that a potential client is lucrative? One of the key factors of being successful in the sales business is the…
Competition benchmark is a good measure of the activity and a source of…
Key to success: Get referrals from your clients Most salespeople have already realized how lucrative referrals are and are…
Avoid non-profitable clients Being able to recognize trouble-making clients whose maintenance will cost…
Every advice says that you are yourselves on social media, and therefore…
Innovative tips on how to engage your customers Customer service is a long-term dedication. The customer needs to feel that…
