Marketing – HR news

9 steps to the perfect customer service

Customer service needs to be continously improved. Not only due to changing technology that can help us, but also due to competition developments. If you want to…

Facebook cheat sheets for brand presentation

Článek v rámci předplatného Facebook cheat sheets for brand presentation

On Management News we often write that there is no universal guide to…

Článek v rámci předplatného What should a CMO master in 2013?

Most customers today swap between mobile, internet and in-store offer while…

Článek v rámci předplatného 5 serious mistakes SEO

Internet marketing is tricky and there is no universal guide to it. The…

Top 10 articles for salespeople and marketers on Management News in 2012

What pitfalls can be hiden in a sales skills training? How to make money on…

Marketing predictions for 2013, which may surprise you

Článek v rámci předplatného Marketing predictions for 2013, which may surprise you

We live in a period full of changes. The company LoyaltyOne identified…

How to change a light bulb in the PR department?

If we are to empathize with the target group, we must first be able to look…

Článek v rámci předplatného How to deal with unhappy customers?

When a customer is not happy, they respond in one of three ways: They…

Digital Marketing Trends for 2013

Článek v rámci předplatného Digital Marketing Trends for 2013

What to expect in digital marketing in 2013? That is what the analyst…

Do you provide good customer service?

Do you provide good customer service?

The holiday period proves the best in B2C, if your customer service really…

The best and the worst time for e-mail communication

E-mail has its permanent place in marketing and PR. In addition, it is also…

Článek v rámci předplatného Don't make reporters angry when you call

Journalists tend to be very busy and their phones are ringing all day long.…

New Year's resolution in CRM: Don't give up!

New Year's resolution in CRM: Don't give up!

Implementation of CRM in a company is similar to starting the New Year with…

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