How can you tell if your customer service is not good enough? By these six signs Is your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult to answer these seemingly simple questions, as clients often do…
Salesperson's personal audit: Make an inspection of your sales techniques It is quite easy to rest on one's laurels, fall into a certain routine and…
Five tips on how to increase the loyalty of your clients In most cases, retaining a client is simpler, cheaper and less time-…
First several minutes of a sales meeting is crucial. What do you need to do during it? The truth is that the success or failure of a deal is usually determined in…
Are you going through a downturn in sales? Here is how to get back to green numbers A downturn is a common occurence in all sales professions and in all…
What to do when a prospective B2B client wants to handle the offered service internally In many cases, companies try to reduce their expenses by making the…
Are addressees ignoring your e-mails? You are unable to induce a sense of urgency Why do many e-mail offers remain unanswered, or even deleted? The answer is…
Hidden fears of a prospect: How to use them during a sales meeting Businesswise, the fear of a prospect is of great importance to a…
Generation Z: selling successfully to young customers Young people have always been and will continue to be bearers of the desire…
Mistakes you must not make when talking to clients over the phone Despite the limits set on phone sales by GDPR many years ago, the phone…
Eight steps towards increasing customer loyalty through customer service Customer care is the alpha and omega of client satisfaction. It starts with…
Five qualities of content that has the potential to go viral on social media Social networks and their interconnectedness opened an entirely new field…
Are your prospects only interested in price without appreciating the quality of your product? Here are three tips on what to do Price plays a crucial role in deciding about purchase for virtually all…
