It may be the case that there are too many bots (software applications running automated tasks) on social media, especially on Twitter and Instagram. People…
Nobody's perfect and even customer service agents can make a small mistake…
Togetherness of a team and the team spirit of all its members are necessary…
No matter what business people do, a large number of customers still tend…
A business person's task is to convince clients to believe in them and…
The salesperson's task is clear: find as many leads as possible, approach…
„Rule 7“ applies to marketing, its main premise being that a customer must…
Customer care is one of the dominant factors in how clients evaluate…
Probably everyone knows the saying “the customer is always right”. In…
Creating a social media strategy should be based on a few key questions. By…
Some people just sell a product. It is their way of earning money and also…
Let's be honest here: selling over the phone is not the most popular form…
The best salespeople don't actually care what they're selling. Why? Because…