Telephone sales is often seen as obsolete and too invasive a sales tool. But even today, phone selling is a very efficient sales method and it plays a crucial role…
The ability to listen is essential for a business person. We all know that.…
Even though the basics of selling remain the same, techniques and methods…
Sometimes it happens. A client, even a long-term one, ceases to cooperate…
There are many ways a business meeting can be closed successfully with the…
It may be the case that there are too many bots (software applications…
Nobody's perfect and even customer service agents can make a small mistake…
Togetherness of a team and the team spirit of all its members are necessary…
No matter what business people do, a large number of customers still tend…
A business person's task is to convince clients to believe in them and…
The salesperson's task is clear: find as many leads as possible, approach…
„Rule 7“ applies to marketing, its main premise being that a customer must…
Customer care is one of the dominant factors in how clients evaluate…