The dynamics of call centres keep changing, as also do expectations of clients and methods of employees. For your call centre to be successful and efficient in the…
Do you wish to improve the efficiency of your system of customer care…
Only rarely does a customer come to the first salesperson and just buy…
A personal brand. Every salesperson who wants to be successful should work…
Today, being trusted by your customers is essential in business. Many…
When it comes to job positions in business, the career advancement path is…
In many ways, B2C and B2B selling are similar but in many ways they also…
There are many ways to look at customer service. No matter whether you…
How come that some brands and profiles on social networks attract so many…
There is frequent discussion about the so-called millennials, i.e. people…
In B2B, there are VIP companies in every sector that form the golden tip of…
As modern technologies keep developing, it's only logical that an…
In what ways is sales an ideal school of life? In that it teaches you (…