Trends in customer service that came to light in 2017 The year 2017 hasn't even come to a close, and yet we can already say what the year's new trends are in customer service. We should take an interest because those…
No matter how big your client base is, and how loyal it is, companies…
Bringing clarity to PR measurement: focus on actionable insights In the field of PR, there is often a tendency simply to analyse too many…
5 tricks to keep you from getting stressed when selling over the phone Telesales is a source of bad moods and stress for many salespeople. Stress…
If a prospect does not like something about your offer, what do you think…
Benefits vs. drawbacks of working from home Working from home is tempting for many people. It's popular with people…
Business meetings usually have one common goal, namely closing the sales…
Four steps towards perfecting your phone sales skills No matter if you think of phone sales as a necessary evil or if you enjoy…
Managers responsible for customer service often can't see that a problem is…
Attack on millennials: 4 tips on engaging the 18-25 age group Some products are meant for young people but their sales are not going well…
Can you handle objections of prospects? Doubts, uncertainty, things the prospect does not like. All this can, but…
Five ways of making telephone sales more effective When it comes to all the different types of sales, cold calling is by far…
4 ways of increasing the number of followers of your profile Social networks have become essential to marketing and sales, and not only…
