As in many other fields, customer service also has its own seven deadly sins. If you expose your clients to any of the following things, you might damage your…
What should you do when a prospect says „I want to think it over“ This is a frequent way a prospect rejects the salesperson's offer without…
5 traits salespeople should accentuate in their resumes When it comes to a resume and its role in the selecting new employees, this…
Even in the current age of computers, new technologies and available data,…
4 steps towards a marketable product you should take during its development Why do some products sell well while others don't? Often the business…
The art of negotiation in three steps The art of negotiation is the cornerstone of business. If you talk to a…
4 tips on not letting the prospect take control of a meeting There are many reasons why you, as the salesperson, should take control of…
Re-opening a closed lead? What to write in the e-mail Products develop, market situations keep changing and people change their…
How to sell B2B: Is it really so different from B2C? There are salespeople who specialise in B2B and those who specialise in…
4 secrets of great customer service Customer service keeps changing with clients' expectations and…
Some tips for getting better quality leads Many businesspeople focus on quantity rather than quality when it comes to…
How to close a deal if the prospect has an offer from the competition? In these times, clients have the support to be better informed than ever…
4 types of clients that you must know how to deal with in customer service Dealing with customers in customer service can sometimes be frustrating…
