Customer satisfaction questionnaires and the most common mistakes Continuous client satisfaction and experience research should be part of every quality customer service. The customer care strategy and business strategy should be…
10 non-traditional sales tips The modern age requires a modern attitude. This applies even more to sales.…
5 traits of an excellent customer service Whether you work in a small family business or a big corporation, the way…
Tips for the critical first 10 seconds of a meeting The beginning of a meeting is often an indicator of how it's going to go,…
"Warm calling" in sales: what is it and how is it done? The term "cold calling" refers to blind prospecting – in other words,…
Putting together a dream sales team Every manager wants to have a team of people they can trust and that will…
Three tips for people who dislike active sales Sales is not for everybody. At least not for all those people who didn't…
Simplicity: The no.1 weapon of the salesperson According to a certain famous study by Microsoft, published several years…
How to improve your B2B content strategy Content marketing matters even in B2B. Why? Because surveys suggest that…
4 tricks that will engage a prospect during a meeting Selling to people who are enormously interested in your product and who are…
Business meetings not ending well? Here are three reasons It can happen both to a newbie and a seasoned salesperson that suddenly…
How to generate new leads effectively Virtually every company and every businessperson would like to have a…
5 e-mail endings that will engage the client "Best regards", "Thank you", "Talk to you later" ... These are the most…
