There are myths about everything, and customer service isn't an exception. Some of these myths are so toxic that they can be quite fatal, not only for customer…
Who wouldn't want loyal clientele? Getting a large number of new customers,…
Teams that communicate with clients over the phone require constant…
Good customer service agents do their duties responsibly, they get to work…
Among the main goals of business departments and customer service agents…
Keeping clientele and strengthening their loyalty are among the essential…
One of the most important skills customer service agents must have is the…
In this article, we will show you the most effective tips on how to…
Knowing what your clients think is essential for successful customer…
As it has been said many times before, finding and acquiring a new client…
Building a sense of mutual rapport is crucial in creating a bond between a…
Finding a new client costs, on average, five times more money and effort…
Many companies have different departments for customer service and sales.…