How to say "No" to a customer In sales, it is important to comply with your customer´s wishes, to be able to find solutions where others see problems, and to make both prospects and customers as…
Salespeople are interested only in themselves? Oh, come on! In an article on the sellingprof.com website Kendra Lee, a top U.S. sales…
Introverted salespeople Introverts do not live in complete isolation; they are, however, rather…
5 tips on how big companies can be more responsive to clients needs Understanding specific client needs is essential in any customer-company…
Achieve personalized B2B customer serivce Customer service is a term that is primarily used in connection to…
9 tips on how to achieve customer satisfaction Customer satisfaction is essential to the loyalty of your clientele. The…
Customer service and clients' demands in numbers Time and efficiency are key factors of customer service. If the client is…
What do companies with excellent customer service do differently? The CustomerThink server, which specializes in customer service, brought…
Use chat and get loyal customers Well-handled, efficient interaction with customers is essential in top-…
9 questions a customer service manager should ask him-/herself 2014 is here and the New Year's resolution of every customer service…
On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …
How a first-time buyer is made into a loyal client From a purely statistical point of view, the chance of losing your customer…
How to throw your customer feedback away Most companies want to know what their customers think. Therefore, they…
