Marketing – HR news

Crisis communication: 4 conditions for an effective apology

On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. This was caused by a few bad decisions along with a snow storm. The airline's CEO Dave…

Článek v rámci předplatného How a first-time buyer is made into a loyal client

From a purely statistical point of view, the chance of losing your customer…

Článek v rámci předplatného How to throw your customer feedback away

Most companies want to know what their customers think. Therefore, they…

Článek v rámci předplatného 6 tips on how to achieve ideal customer service

The Salesopedia server has recently published a list of six tips on how to…

The ultimate CRM objective: to surprise and delight customers

Imagine that you are travelling to the same hotel for the fourth time this…

You shouldn't copy your competition. However...

Every advice says that you are yourselves on social media, and therefore…

Článek v rámci předplatného Innovative tips on how to engage your customers

Customer service is a long-term dedication. The customer needs to feel that…

Is your website really working?

You have a beautiful website up and running, so why should it not be…

5 things to do after you close a deal

Článek v rámci předplatného 5 things to do after you close a deal

Your role of a salesperson does not end with the client signing the…

Do you want people registering on your website? Let them do it via social networks

The more user information a website possesses, the better consumer…

Článek v rámci předplatného Trends in customer service 2014

Because of the rapid development of technology, companies, in their fight…

Článek v rámci předplatného 10 ways to surpass client expectations

The Call Center Helper server contacted seven professionals in customer…

Článek v rámci předplatného Use features of gaming in customer service

It is already well-know that there is no direct correlation between…

Listing 274 to 286 out of 320