Meet the typical client of the near future Society keeps changing. Marketers, salespeople and customer service professionals need to react not only to the technological progress that influences every single…
10 habits that will make you look more professional What does being “professional” mean? The basic prerequisite is…
Stop stressing out; or, 7 ways to cope with stress Stress can affect anybody both employees and their employers, small- and…
A second chance: How to contact a prospect that rejected you in the past While for many people, the source of new contacts and new prospects may…
The specifics of an affluent clientele: Sales and customer service Dealing with rich customers often makes salespeople uneasy. Whether you are…
4 most common excuses salespeople use that obstruct their success Working in sales can be stressful. Virtually every salesperson has to rely,…
5 ways to successfully handle the unreasonable requirements of a demanding client Fortunately, the saying The customer is always right is not true if it…
How to ensure customer loyalty In the uncompromising competition which exists in virtually all fields of…
Should you give a discount or not? Ask yourself these 4 questions Discount. The magic word that Czech customers like to hear. A common…
How to write mass e-mails E-mails are an irreplaceable means of marketing and sales and it is free.…
When clients only care about the price; or, Czech problem no. 1 When deciding about a purchase, for virtually all clients the price plays a…
Follow these 10 rules and gain respect of people around you Do you want people to respect you? Do you want them to be interested in…
What a sales training should not look like Training for the business staff can be a valuable investment of resources…
