Managers responsible for customer service often can't see that a problem is the result of a deeper systemic error within the customer service system. By handling…
Attack on millennials: 4 tips on engaging the 18-25 age group Some products are meant for young people but their sales are not going well…
Can you handle objections of prospects? Doubts, uncertainty, things the prospect does not like. All this can, but…
Five ways of making telephone sales more effective When it comes to all the different types of sales, cold calling is by far…
4 ways of increasing the number of followers of your profile Social networks have become essential to marketing and sales, and not only…
Tips on making customer service human There has already been a lot said in our articles about the importance of…
Three basic indicators of sales performance efficiency Selling without a system is a form of chaos in which successes are random,…
Clothes make the man, especially in sales The way you dress has a proven and clear impact on how people see you, on…
How to ask “inconspicuously” for signing an agreement Many business people know this situation. You have found a match between a…
Learn how to manage negative comments on social media Your customers will complain sometimes. When it's on social media, you…
6 top tips for excellent customer service In some cases, it is necessary to go back to basics. So today we will…
What to focus on to make your customers return to you Turning your customers into loyal customers is not easy. If your customer…
Can you spot the signs that a company is open to new business opportunities? Everybody would like to be able to use a crystal ball to tell the ideal…
