Personalisation and being human: the individual approach is now crucial in the world of sales. The winners are those companies that manage to make their clients feel…
6 mistakes that will stop users of your website from becoming clients Websites often serve as the first contact point with prospective clients.…
When a salesperson is leaving a company: How to reduce the impact on clients Just like any other employees, business representatives also leave their…
What to do if you run out of leads Every business person needs a steady flow of leads for their work. In some…
10 replies to the phrase: "It is too expensive" Price objections made by a customer are a common and frequent obstacle to…
6 pieces of advice on setting up a meeting with a client over the phone Most serious negotiations for future deals start on the telephone. In most…
Advice for those who have blundered badly in customer service Mistakes happen. This is natural. However, it is also natural that such…
E-mail communication is a crucial part of the sales process of many…
Eight tips on closing a deal from eight top salespeople How to surpass your competitors, how to hold a business meeting, how to…
"Send it to my e-mail." How should you react to this request? Many initial approaches to clients over the phone end up with the client…
Here are links to four TED talks that every salesperson should see and that…
5 tips for sales newbies Are you new to sales and just starting to look around? Do you still have…
There are numerous articles on handling an angry customer. They deal with…
