How to avoid silent moments when talking to a client "Dead air time" during phone conversations with clients refers to a situation in which the company representative is doing something and there is a significant pause…
Specifics of female clients Women play an irreplaceable role in the buying processes of most families.…
The problem with people who interrupt others is that they often don't know…
Four zero-budget marketing tips for start-ups No matter whether you are starting new businesses or not, you must have…
Occasional drops in sales are normal for every type of business. It's good…
Trends in customer service that came to light in 2017 The year 2017 hasn't even come to a close, and yet we can already say what…
No matter how big your client base is, and how loyal it is, companies…
Bringing clarity to PR measurement: focus on actionable insights In the field of PR, there is often a tendency simply to analyse too many…
5 tricks to keep you from getting stressed when selling over the phone Telesales is a source of bad moods and stress for many salespeople. Stress…
If a prospect does not like something about your offer, what do you think…
Benefits vs. drawbacks of working from home Working from home is tempting for many people. It's popular with people…
Business meetings usually have one common goal, namely closing the sales…
Four steps towards perfecting your phone sales skills No matter if you think of phone sales as a necessary evil or if you enjoy…
