The main target of many salespeople when they are addressing prospects over the phone is setting up appointments with these clients. But many businesspeople suffer…
With the end of the year almost here, it's now an ideal moment to consider…
In any sales interaction, you must remove all doubts of the prospect, both…
What will the year 2017 be like in terms of customer service? What should…
In the vast majority of cases, employers require their potential employees…
Artificial intelligence is a broader term than machine learning. It covers…
What separates business people from other people? What separates good…
Are you a recruiter or a call centre manager?Then it is probably in your…
Global advertising expenditure in social media will grow 72% between 2016…
Stress is inherently connected to the sales profession. Pressure for…
Within customer care, it is always good to be one step ahead of your…
With the right mindset, salespeople can turn themselves into genuine sales…