Marketing – HR news

Improve customers' experiences with you

One of the most important requirements for business success is elevating the customers' experience. In his book Summit: Reach Your Peak and Elevate Your Customers'…

Not every customer is worth your effort

Most salespeople are grateful for every customer. Some customers are worth…

Článek v rámci předplatného Seven steps to fair and successful selling

If you want to be a successful salesperson, you have to be fair and open to…

Článek v rámci předplatného 3 suitable situations to compliment a customer

Compliments may improve your sales. But beware: insincere compliments can…

4 ways to get to know as much about your customers as possible

The best way to be successful in sales is to know as much as possible about…

5 examples of customers behavior when it is better to leave

Are you thinking about withdrawing from your cooperation with any of your…

Is there any use of scripts while calling?

Are you considering using scripts in your customer service? Server…

Článek v rámci předplatného 5 ways to improve customer service

Do you want to be one step ahead of your competitors? Then remember an…

Článek v rámci předplatného 6 ways how to behave if a prospect is satisfied with his supplier

Does it sometimes happen to you that a customer rejects you by saying he is…

3 ways how to build real rapport

Some sellers think that the key to making a sale is getting the customer to…

Článek v rámci předplatného Strengthen customer satisfaction

If you want to increase customer satisfaction, you can find inspiration in…

Článek v rámci předplatného 4 questions you should not ask a client

Some salespeople use outdated selling techniques - and this can put clients…

Článek v rámci předplatného 5 tips on how to keep a client

Do you want to keep your clients? Allbusiness.com published a few tips on…

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