7 ideas for a better call centre Working in a call centre can sometimes be tedious, mentally challenging and exhausting. This is why every stimulus that motivates agents to perform well is to be…
Just-in-time marketing can deliver a higher return on marketing dollars and…
3 categories of leads and dealing with them There is a simple equation that applies in sales – the more leads you…
4 sales tricks observed in Apple stores Apple is currently no. 1 in the list of the most valuable brands in the…
Do you follow telesales etiquette? Every human interaction has its own set of rules and in this respect …
4 basic questions you must ask during any B2B meeting Business people often ask what they should say to clients in order to be…
3 effective advertising tricks marketing companies don't want you to know In marketing, know-how is everything. This is why if there are effective…
9 ideas for improving a call center's performance A contact center's results are very much dependent on who the leader is and…
6 tips for sellers over the phone Sales is the engine of all business. And though telesales might seem…
4 rules of successful negotiating Negotiating is a process during which it is necessary to find a compromise…
Comments on your product: How to use them to your advantage Comments, either public (websites, discussions) or non-public (closed…
3 tips on what to do when business stops going well Anybody who has gone through a phase of downswing knows the struggle.…
Sometimes a phone call with a client or prospect takes an unexpected…
