Returning to sales after a burnout Unfortunately, burnout syndrome is a real problem. And it is business people who have one of the professions most vulnerable to this risk, no matter how much you…
Turn a one-time deal into a long-term business cooperation Most businesspeople are concerned with getting new clients, selling them…
3 traits that every successful salesperson must have in 2017 We all can come up with the basic requirements you must meet if you want to…
Everything you can learn about a client before you call them (and how to do it) We all agree that the more information you have about a client before you…
Why perfectionism has no place in sales Most people tend to consider perfectionism at the workplace a positive…
The customer is always right. Does this really apply? "The customer is always right" is a well-known saying followed by many…
Is your customer service in ruins? 5 steps towards immediate improvement Have you become a new manager of a dysfunctional customer service team? Or…
3 best initial phrases for a B2B meeting In many cases, the result of a business meeting is decided in the first few…
4 rules of a modern-day call centre Technology continues to develop, the world is changing, expectations of…
9 simple non-verbal tricks for more success in sales Body language plays a crucial role in human interaction. We usually…
What do you have to do so that people recommend you to others? Client recommendations are one of the best forms of promotion for your…
Four deadly sins of B2B sales In many respects, B2B sales is the same as B2C. Building long-term business…
Put more empathy in your customer service Customer service is largely defined by emotions. Clients call you not just…
