How to do more with less: Excellent customer service for little costs Customer service is crucial to how clients see your brand and perceive your company as a whole. This is why it is not a good idea to be strictly penny-wise when it…
A step-by-step structure of a persuasive sales presentation Sales presentations, like movies, lectures, short stories and speeches, are…
How to earn respect? Stick to your personal principles Only a together person living according to his or her clearly defined…
10 tips on how to use body language to your advantage It is a scientifically proven fact that the majority of face-to-face…
How to write e-mails that do not end up in the trash folder Every day millions of business e-mails are sent. The Internet has provided…
5 steps enabling you to resolve any customer complaint Regardless of whether it is an internal or external customer, you need to…
Advantages of longer sales cycles; or, Why you should take your time selling The shorter a sales cycle takes, from the moment of first contact with the…
The key to customer satisfaction: Employee engagement The level of engagement of company employees that are in direct contact…
4 rules for creating a successful loyalty programme As the EyesOnSales server informs, the Starbucks chain recently launched a…
Risks that stem from too much sales experience In virtually every human activity and in all professions, experience and…
4 steps towards improving how customers see your brand There can be quite a difference between how you see your brand and how…
Sell more: 3 tips for small and starting businesses Being a small business salesperson often with neither large financial…
3 things you should not say during a sales phone call The introductory sentence of your phone conversation with a prospect is the…
