If you want to have a customer-centric company, you must engage in talking with and listening to your customers. The efficacy of all channels – with the exception of…
The term millennials usually means people who were children around the…
Even though e-mail is one of the least effective ways of addressing…
The art of sales consists partly of hard skills, i.e. knowledge of the…
Objections about the price is one of the most feared reactions that a…
The key is to sell solutions, not just items. Put differently, your…
Success in the sales profession requires a certain mind set of the…
Everybody has dream companies they would like to work for. When it comes to…
Business environments, the expectations of clients and sales procedures…
Customer service is one of the main factors influencing the satisfaction of…
We have already shown in many articles that the product you are selling and…
A new start-up must feature a number of characteristics in order to…
Customer service is a complex of multiple tasks and there is a lot of room…