A lot of business communication takes place through e-mail. This communication channel has already developed its own culture and habits, and sadly, even clichés.…
The „SPIN“ selling method: what is it, and how does it work? There are many selling methods and systems. Some only work in very specific…
Five questions that should be asked at a meeting with a prospect If you manage to schedule a meeting with a perspective customer and he…
How to keep a positive attitude at all times We all try to reach a state of wellness and happiness, either consciously…
4 examples of putting empathy and authenticity into your communication with clients Building a sense of mutual rapport is crucial in creating a bond between a…
Seven strategies of client retention Finding a new client costs, on average, five times more money and effort…
Non-traditional tips on fighting stress and having a positive attitude throughout the day Every job is stressful but if your work in business and sales you might get…
Four statistics that show how important emotions are in clients' decision-making A successful business person must know how to work with the emotions of…
Learn to write e-mails that engage prospective clients There are a number of ways of approaching a prospect. One of the…
Why you shouldn't underestimate the connection of customer service to sales Many companies have different departments for customer service and sales.…
Failure is part of business, and it only depends how people react to it.…
3 steps towards a successful and effective team A team leader is responsible for the overall results of the team, as well…
Clients are used to asking about the price, it's almost the first thing…
