Is your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult to answer these seemingly simple questions, as clients often…
It is quite easy to rest on one's laurels, fall into a routine and forget…
In most cases, retaining a client is simpler, cheaper and less time-…
The truth is that the success or failure of a deal is usually determined in…
A downturn is a common occurence in all sales professions and in all…
In many cases, companies try to reduce their expenses by making the…
Why do many e-mail offers remain unanswered, or even deleted? The answer is…
Businesswise, fear is of great importance to a salesperson. All people (…
Young people have always been and will continue to be bearers of the desire…
Despite the limits set on phone sales by GDPR many years ago, the phone…
Customer care is the alpha and omega of client satisfaction. It starts with…
Social networks and their interconnectedness opened an entirely new field…
Price plays a crucial role in purchasing for virtually all clients. Many of…