Five simple steps to immediately improve your customer service Have you become a manager of an ineffective customer service team? Or did you find out through a customer survey that your clients are very unhappy with the service…
How to engage Gen Z with your marketing campaign Some products are meant for young people, but sales are not going well…
What customer service should not look like: Five most common and crucial mistakes Managers responsible for customer service often can't make out that a…
What (and how) you should learn about a B2B client before you contact them We all agree that the more information we have about a client before we…
Four new year resolutions that salespeople should have for 2025 We all can come up with the basic requirements you have to meet if you want…
Rising from the ashes: Four tips to get back to selling after a burnout Burnout syndrome: a scourge that afflicts more or less all working…
Perfectionists are not good salespeople: 4 tips on how to get rid of perfectionism Most people tend to consider perfectionism in the workplace as a positive…
Personalisation: the key to effective customer service and satisfied clients There has already been a lot said in our articles about the importance of…
The 80/20 rule: How it can help you close more deals Even experienced salespeople sometimes make the rookie mistake of asking…
Seven tips on how a salesperson can keep a positive attitude The sales profession is usually a challenging job. At the same time, your…
Forbidden phrases: Six things a client must never hear from a company Customer service is the showcase of every company, and the way customer…
How do you know if it is worth devoting your time to a prospect? Use the “BANT” method One of the main tasks of a salesperson during the first meeting or first…
4 tips on how to search for (and find) new prospective clients No matter how big your client base is and how loyal it is, your long-term…
